top of page

FAQ

  • Do I need a monthly membership?
    No, but they will save you money if you attend classes here frequently! Our class passes are $20 a class ($30/class for Sambo) and these can be purchased at the academy before your class begins. Memberships can be bought and canceled online on our site at any time (starting at $100). We require a 3-Month contract for the Warlord membership, but otherwise all memberships are easily cancellable or pausable.
  • I'm A First Time Visitor. What Do I Do?
    Find a class you're interested in on the Class Schedule. Walk in about 5 minutes early for the allotted class time. Fill out a waiver with the instructor. Attend any classes on the schedule Either way, we won’t force you into a contract - Cancel online, we make it easy for you.
  • What if more than one member of my family attends?
    We have family memberships just for you! Making sure our students have access to fitness is important to us - so we provide a significant discount for families with multiple attendees. Check it out on our pricing page!
  • How do I cancel my membership?
    When you joined the Academy, you'll have created a Gym Master account. To cancel, simply: 1. Head to the Member Portal and Log In 2. On your account homepage, you'll see your membership. Simply click the "Cancel" button!
  • What happens to my membership if I get an injury?
    Injuries from training (both inside the Academy and out in the world) happen! You can put your membership on hold for the length of your recovery time if your physician has not cleared you for physical activity. If you need more time than your current hold allows, simply send us a message. We're committed to your success.
  • Can I pause my membership?
    Yes. To add pause your membership follow these steps: 1. Head to your Member Portal and Log In. 2. On your account page, simply click "Add Hold" 3. Then fill out how long you want to put your membership on hold and hit "Submit" at the bottom of the page. Please note, you can only put your membership on hold 2x or 6 months total in a calendar year.
bottom of page